Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you request a quote, contact us, or use our services:

• Contact Information: Name, email address, phone number, service address
• Project Details: Dumpster size preferences, project type, rental duration
• Usage Data: IP address, browser type, device information, pages visited

2. How We Use Your Information

We use the collected information to:

• Provide dumpster rental quotes and services
• Communicate about your rental, including delivery and pickup
• Improve our website and services
• Send promotional communications (with your consent)
• Analyze website traffic and user behavior
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve user experience. You can control cookies through our cookie consent banner.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Google Analytics to understand site usage (requires consent)
• Preference Cookies: Remember your settings and choices

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Your Privacy Rights

Under GDPR (European Users):

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

Under CCPA (California Residents):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (SSL/TLS)
• Secure database storage with access controls
• Regular security assessments
• Employee training on data protection

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

• Customer records: 7 years for tax and legal compliance
• Marketing communications: Until you unsubscribe
• Analytics data: 26 months (Google Analytics default)

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions about this privacy policy or to exercise your privacy rights, contact us:

• Phone: (951) 363-5120
• Email: info@coronadumpsters.com
• Address: Corona, CA 92882